Update on Delivery Delays – January 2022

Couriers continue to experience extensive delays transporting parcels across New Zealand due to reduced workforce capacity and increased parcel volumes.

We anticipate delays between 4-7 working days for most parcel deliveries and, worst-case scenario, 7-14 working days depending on destination.

Remember you can track your parcel using the tracking tool and entering the tracking code shown on your order confirmation email.

Please contact us if your parcel has been delayed for more than 5 working days if you are in the North Island or 10 working days if you are in the South Island.

Thank you for your patience. Stay safe!